O serviço de monitoramento é feito de forma pró-ativa e customizada para cada cliente, visando:

Actively Monitored Items

SPACE MONITORING

  • Tablespace free space
  • Temporary tablespace usage
  • Autoextend usage
  • Datafile I/0
  • Extent management
  • Extent failure detection
  • O/S disk free space
  • ASM volume free space
  • Flash recovery area free space

BACKUP AND RECOVERY

  • Archiving usage
  • Archive log disk space
  • Redolog switches
  • RMAN backup successful
  • Unrecoverable transactions

AVAILABILITY

  • Database availability
  • Listener availability
  • Alert log errors
  • Oracle RAC interconnect efficiency
  • Data Guard log apply process
  • Application server availability

RESOURCE UTILIZATION

  • O/S CPU utilization
  • O/S memory utilization
  • O/S swap utilization
  • O/S concurrent users
  • Concurrent database user logins

INSTANCE MONITORING

  • SGA and shared pool utilization
  • Sorting efficiency
  • Buffer cache hit ratios
  • Shared pool hit ratios
  • Object fragmentations
  • Lock & latch issues
  • Blocking locks

Administration Items

STORAGE MANAGEMENT

  • Review database structures/layouts
  • Manage Oracle data files
  • Manage tables/ indexes/storage options
  • Manage rollback segments issues
  • Undo tablespace sizing
  • Raw device configuration
  • ASM configuration
  • Flash recovery area configuration

BACKUP MANAGEMENT

  • Define backup and recovery procedures
  • Recovery assistance
  • Disaster recovery
  • Archive log configuration

SECURITY

  • Manage DB user, roles and profiles
  • Object level privileges
  • Security audits

GENERAL ADMINISTRATION

  • Instance parameter configuration
  • Database jobs
  • Listener configuration
  • Identify invalid objects
  • Patch assistance
  • TAR management
  • Database creation
  • Flash back database configuration

INSTANCE TUNING

  • Index monitoring
  • Investigate inefficient SQL
  • CBO stats management
  • Undo/Rollback segments activity
  • Shared server configuration
  • Oracle RAC interconnect tuning